Shipping Policy

Thank you for shopping with us. We are committed to ensuring a smooth and pleasant shopping experience for you. This Shipping Policy outlines the shipping practices for all purchases made through our platform, ensuring transparency and understanding between customers, our marketplace, and our valued sellers.

1. Direct Shipping from Sellers

  • All products purchased through our marketplace are shipped directly by the individual sellers. This direct-to-customer approach helps in ensuring that your items are delivered in the most efficient and reliable manner possible.

2. Shipping Details and Tracking Information

  • Once your order is shipped, the seller will provide you with the shipping details, including a tracking number. This information will be sent directly to your email address associated with the order.
  • The tracking information allows you to view the delivery status of your order in real-time, directly from the carrier’s website.

3. Shipping Timeframes

  • Shipping times may vary depending on the seller’s location, the destination address, and the shipping carrier. Sellers aim to dispatch orders within a specified timeframe after the order has been placed and confirmed. Please refer to the product page for specific shipping timeframes.
  • In case of any delays or issues with shipping, the seller will communicate directly with you to provide updates and resolve any concerns.

4. Shipping Fees

  • The Indian Community marketplace offers free shipping.

5. Contacting the Seller

  • If you have any questions or concerns about your shipping, please contact the seller directly through the contact information provided on their seller profile or the order confirmation email.

6. Lost or Damaged Items

  • In the unfortunate event that your order is lost during shipping or arrives damaged, please contact the seller immediately to report the issue. The seller will assist you in resolving the matter, which may include a replacement, return, or refund according to their policies.

Thank you for understanding and adhering to our Shipping Policy. We hope this makes your shopping experience with us seamless and enjoyable. For any further inquiries, please do not hesitate to contact us or the individual sellers.